Cambodia

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Myanmar

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Laos

Welcome to Laos.

Vietnam

Welcome to Vietnam.

Terms & Conditions

* DEPOSIT, PAYMENT & CANCELLATION

A 30% of total holiday price is required as deposit upon receiving confirmation email plus invoice sent from SENSES JOURNEYS The balance should be settled at least 10 days before arrival or when the clients finish the tour.
If you cancel your holiday, you must inform us in writing before the departure date. Cancellation charges are necessary to cover our reasonable costs and depend on when we receive your written instructions before your departure date, as follows:


. Before 30 days - 10% of the total tour / service cost
.From 45 days to 15 days - 15% of the total tour / service cost
. From 15 days to 07 days - 25% of the total tour / service cost
. From 07 days to 02 days (48 hrs) - 50% of the total tour / service cost
. From 48 hours to arrival or no show - no refund
After commencement of travel no refund either in full or in part, will be given for unused services included in the program unless it is directly caused by
SENSES JOURNEYS.


* RESPONSIBILITY

Except in situations beyond human control, SENSES JOURNEYS will be held responsible for any additional expense resulting from any changes caused by us in itinerary, transportation, accommodation and meals.


Except in situations beyond human control, SENSES JOURNEYS shall provide compensatory service for participants or refund the difference in payment for services rendered below standard.
The detailed programme and scheduled flights are subject to changes by airlines without prior notice and in accordance with the weather conditions and daily operation of flights.

Consequently, the itinerary concerned might be adjusted. If this occurs, SENSES JOURNEYS will do all in its power to assist participants in boarding flights or finding alternative arrangements. Note however that it is done as a courtesy to participants and SENSES JOURNEYS can not be held responsible for denied boarding, nor for additional costs occurred.


* CHILD DISCOUNT

One child under 12 years old is generally granted a reduction of 50% of the tour price, provided that he/she is accompanied by at least two full-paying adults and stays in the same room in an existing bed. Airfare for child under 12 is 75% of adult and 50% of adult if under 2. Please check with DirecTravelAsia before proceeding with any reservations.


* VOUCHERS

Detailed confirmation email plus invoice sent by SENSES JOURNEYS are considered as Vouchers for your holiday.


* LIABILITY

All of our vehicles, boats, trains and planes contracted between SENSES JOURNEYS and its sub-contracted are insured by our suppliers. SENSES JOURNEYS shall always do its utmost to provide the Services to the best of its capacity and upon the satisfaction of the Client. SENSES JOURNEYS accepts no responsibility and shall not be liable for any injury, illness, loss, accident, expenses, delay or other irregularity resulting by the client's participation in any of its services provided (tours, transfers and touring programs). SENSES JOURNEYS acts as an intermediate between all airlines, hotels, local tourist offices and other service providers. Therefore SENSES JOURNEYS reserves the right to modify tours and itineraries with or without notice. SENSES JOURNEYS package tours are organized in conjunction with the airline scheduled flights, itineraries and timetables are provisional and subject to change without notice. Acknowledgement and confirmation of the above-mentioned conditions are active, once clients participate in one of the provided services via SENSES JOURNEYS. Please note that all excursions, packages and/or tour programs are correct at the time of printing. SENSES JOURNEYS reserves the right to change this package for reasons beyond our control i.e. delay, accidents, natural disaster, etc...

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